Frequently Asked Questions

Every vehicle undergoes a rigorous 150-point inspection by certified technicians. We check engine, transmission, suspension, brakes, electrical systems, safety features, interior, and exterior condition. Each car is tested on road and in the shop before certification.

Yes. We provide a complete vehicle history report including accident records, title status, recalls, and service history. You'll receive this before purchase.

We obtain service records when available from previous owners and dealers. For vehicles without complete history, we still perform our own comprehensive inspection to verify condition.

We repair any issues found during inspection or remove the vehicle from inventory. We don't sell cars we haven't verified as reliable.

Absolutely. You can bring your own mechanic for an inspection before purchase. We're confident in our inspection process.

We price our vehicles fairly based on market research, condition, and mileage. Our transparent pricing approach means no hidden markup. We're open to discussing flexible terms like extended warranties or trade-in offers, but pricing is set.

The listed price is the sale price. You'll pay HST (13%) and vehicle registration/licensing fees. No dealer markup, admin fees, or doc fees. We provide a detailed breakdown.

Yes. Once you begin the purchasing process, your price is locked in and guaranteed. No surprises or last-minute price increases.

We work with premium lenders to secure the best rates for you. We don't finance in-house, but we manage the application, approval, and payment process seamlessly.

We work with lenders who have flexible credit requirements. Even if you've had credit challenges, we can often find approval options. Talk to our finance manager about your situation.

Most approvals happen within hours. You can often get pre-approved before even visiting the showroom using our online application.

Rates start at 2.9% APR depending on credit profile, vehicle age/mileage, and term length. We'll provide exact rates once you apply.

No. Pay off your loan early anytime without penalties. We want you to save on interest.

We evaluate your vehicle in person, checking condition, mileage, service history, and current market value. The process takes about 30 minutes.

Yes! Your trade-in value is applied as credit toward any vehicle. If your trade is worth $15k and you buy a $12k car, you have $3k in credit.

We accept vehicles in various conditions. Even cars with mechanical issues, dents, or damage can be traded. The condition affects the valuation, but we buy almost everything.

Yes. We can purchase vehicles outright for cash, separate from any vehicle purchase.

Valuation takes 30 minutes. Full transaction processing typically takes 2–5 business days.

Yes. All certified vehicles include at least a 1-month powertrain warranty. Platinum and Gold certification include bumper-to-bumper coverage.

Warranty covers mechanical failures and defects. It does NOT cover routine maintenance (oil changes, filters, brake pads, wiper blades).

Yes. Extended warranties are available at purchase or anytime after. Option to extend coverage up to 7 years / 160,000 km.

Yes. The warranty transfers to the next owner with reduced coverage terms. Details provided at purchase.

Yes. We're open Monday–Friday 9am–7pm and Saturday–Sunday 10am–6pm. By appointment for holidays.

We offer a 7-day / 1,000 km cooling-off period. If unsatisfied, you can return the vehicle for a full refund (minus licensing). Condition must be as-purchased.

We can arrange delivery within the GTA for an additional fee. Ask about this when discussing your purchase.

We offer referral bonuses for customers who recommend us. Previous customers also get priority treatment and loyalty discounts on service/warranties.